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Chris Davidson
Nov 25th, 2009

"Taking up a Comptia Certification was my dream since I became interested in IT. The next step was to scout for a great online tutor for the same. Aone..."

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Home > FAQs

Frequently Asked Questions [FAQs]

  • General Questions
  • Product Questions
  • Purchase Questions
  • Selftest engine
  • Audio Exam
  • Study Guide Update Questions

General Questions


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Do you provide demo samples for your products?

Yes we do provide product demo and samples. You can find these product samples on each sub-category page (like Microsoft MCSE). The product demo link is on right side in the middle of the page. When you click the link you will find the sample study guides for that particular sub-category in PDF format. On the same page, a demo link is provided for "Self Test Engine - STE".


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Do you provide money back guarantee?

Yes, we do. In case (highly unlikely) you fail in exam after using our practice exams and study guides, we will refund your money back. We will refund your money by crediting your credit card in case of failure in exam in first attempt. However, refund will be granted if the customer fulfills the following requirement:

  1. Refund claim must be submitted within 30 days time by email or fax from the purchase date (purchase date is inclusive).
  2. If you took the test at VUE you must send us the Registration Number and the Validation Number. If you took the test at Prometric then fax us your test result. This is required to validate result.
  3. Score/Result sheet must indicate the same name of customer.
  4. The refund claim includes the following essential information:
  1. Order Number
  2. Purchase Date
  3. Order Description (Exam Code)
  4. Last 4 digits of Credit Card


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Who prepares the certification preparation material?

Our certified professional team prepares and updates the study material on regular basis.


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What is the passing rate?

We feel proud to claim that we have been achieving 99% passing rate.


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How can I get more information?

Contact us at email sales@Aonetesting and we will respond promptly with all the information you may require.